Shipping

WHO DO YOU USE FOR SHIPPING?

At present, Blu Rose only uses Royal Mail for Shipping.

WHERE DO YOU SHIP TO?

At the moment we only ship within the UK but are soon hoping to expand.

WHEN WILL I RECEIVE MY ITEM?

We aim to ship within 2-4 working days.

WILL ANYTHING AFFECT MY DELIVERY?

If a specific product is requested to be altered, the shipping time may be extended.

WHAT ARE YOUR SHIPPING RATES?

Blu Rose uses Royal mail first class. There is a standard delivery charge of £3.99 for all orders.

Free delivery for local postcodes: SW19, SW20, SW15 (automatically added at checkout)

Orders over £100.00 have free delivery.

The delivery charge covers postage & packaging. 

WHAT HAPPENS IF I AM NOT AT HOME?

If you are not at home when Royal Mail delivers your package, it will be returned to your local sorting office and will need to be collected within 7 days of the attempted delivery date. If it is not collected within this time it will be returned to us. If we need to send it out again to you at a separate time, you will be billed again for delivery.

WHAT IF MY ITEM IS LOST OR DAMAGED?

Blu Rose is not responsible for packaging that may of become damaged in transit. If the item itself is damaged, please contact us.

We hope we have covered all of your shipping questions, however if there is anything you are unsure of please send an email to:

lisa@blu-rose.com